Success Stories Across Sarawak

The Challenge

Managing 5 outlets with paper-based ordering system led to frequent errors, slow service, and difficulty tracking inventory. Rural internet made cloud-based POS systems unreliable.

Our Solution

• Offline-first order management app that works without internet
• WhatsApp integration for takeaway orders and customer communication
• Automated inventory sync when connection available
• Staff training in both English & Bahasa Malaysia

The Challenge

Manual quote generation took 2-3 days per customer. Sales team spent 60% of time on paperwork instead of selling. Lost deals to faster competitors.

Our Solution

• Automated quote generation system with product catalog
• WhatsApp Business API for instant quotes
• Mobile-optimized catalog for field sales team
• Integration with existing accounting software

The Challenge

Drivers in rural Sarawak had no way to update delivery status. Customers constantly called office for updates. No visibility on fleet location.

Our Solution

• Offline-capable driver app with GPS tracking
• Automated customer SMS notifications for deliveries
• Real-time dashboard for operations team
• Works reliably on 2G/3G connections