The Shepherd Farm
TourismAutomated booking management and customer communications for a rural agrotourism destination.
- +45% Occupancy
- -60% Admin Time
- 100% Online Payments
Serving Sarawak & East Malaysia
AI & Automation for Rural SMEs
Reduce costs, minimize errors, and grow sales with custom AI and automation solutions designed for businesses in Sarawak.
30-50%
Cost Reduction
3x
Faster Response
+25%
Sales Lift
AI Chat Assistant
24/7 customer support in English & Bahasa Malaysia
Process Automation
Streamline orders, invoicing, and inventory
Agriculture
Retail
Tourism
Logistics
Local Crafts
Food & Beverage
Our Services
Custom AI and automation solutions designed for businesses in Sarawak.
AI Chatbot
24/7 customer support in English and Bahasa Malaysia via WhatsApp.
- WhatsApp Business integration
- Bilingual support (EN/BM)
- CRM integration
Setup in 2 weeks
Get Started Process Automation
Streamline repetitive tasks and reduce manual errors.
- Connect existing tools
- Human-in-the-loop approval
- Full audit trail
ROI in 90 days
Learn More Sales Acceleration
Boost conversions with AI-powered sales tools.
- Customer segmentation
- A/B testing automation
- Real-time dashboard
Avg +25% sales
See Results Support & Training
Hands-on training for your team and ongoing technical support.
Included with all plans
Data Safety
PDPA-compliant data handling with secure Malaysian hosting.
ISO 27001 certified partners
Custom Integrations
Connect with your existing software and workflows.
API & webhook support
50+
SMEs Served
95%
Client Satisfaction
24/7
Support Available
RM 2M+
Client Revenue Generated
MDEC Registered
BizTrust Certified
PDPA Compliant
Based in Sarawak
What Our Clients Say
Hear from businesses we've helped transform with AI and automation.
"The WhatsApp chatbot has transformed how we handle customer inquiries. We now respond instantly, even at midnight!"
AI
Ahmad Ibrahim
Business Owner
Pepper Paradise - Kuching
40% increase in sales conversion
"Automation saved us 20 hours per week on order processing. Now we can focus on what matters - our craft."
ST
Sarah Tan
Operations Manager
Borneo Crafts Co. - Sibu
20 hours saved weekly
"The AI-powered route optimization reduced our delivery costs by 30%. Game-changer for rural logistics!"
MA
Mohammad Aziz
Founder
Rural Logistics Sarawak - Miri
30% reduction in delivery costs
About Us
We're a Sarawak-based team helping rural SMEs harness the power of AI and automation.
Outcome-Focused
We measure success by your business results, not just deliverables.
Human-Friendly
Technology that works for your team, not against them.
12+
Deployments
90d
ROI Focus
24/7
Support SLA
Common Questions
Will this work with my existing systems?
How long does implementation take?
Success Stories
Real results from real businesses in Sarawak.
Sarawak Pepper Co.
AgricultureWhatsApp chatbot for order processing and inventory management in pepper farming.
- -40% Costs
- 3x Speed
- +30% Sales
Longhouse Homestays Network
HospitalityMultilingual booking system connecting traditional longhouse stays with international tourists.
- +60% Occupancy
- 500+ Messages/mo
- +25% Upsell
Ready to Get Started?
Book a free consultation and discover how AI can transform your business.
FAQ
Frequently Asked Questions
Quick answers to common questions about our AI services, pricing, and support.
Need More Help?
Can't find what you're looking for? Our team is ready to help you with any questions.
50+
SMEs Helped
24/7
AI Support
Get Started
Let's Talk
Ready to transform your business with AI? Get in touch with our team.
Get in Touch
We'd love to hear from you
We respect your privacy. Your information will never be shared.
Prefer WhatsApp?
Chat with us directly on WhatsApp for a faster response. We typically reply within minutes.
Chat on WhatsAppOr email us at billy@new-world.asia
Have a quick question? Check out our FAQ for instant answers.